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What is your 100% satisfaction guarantee policy?

April 15, 2015 by support27

We guarantee our service! That means if you are not completely satisfied, we’ll offer a free re-clean within 48 hours ...

Is my billing information kept safe and secure?

April 15, 2015 by support27

YES! We have 3 levels of security in place. #1. Our booking page is protected by extended validation SSL. #2. ...

Do you background screen your staff?

April 15, 2015 by support27

YES, of course! All of our Housekeepers are reviewed, referenced and receive a federal, state and county criminal background screening ...

Are you Licensed, Bonded & Insured?

April 15, 2015 by support27

YES, of course!

Can I request special tasks or extras?

April 15, 2015 by support27

YES, all Extras can be added on the Booking Page HERE.

Can I request the same housekeeper for every visit?

April 15, 2015 by support27

YES! Based on your requested housekeeper’s availability, you can absolutely book her for your home on a regular basis.

Do you bring your own cleaning supplies, products and equipment?

April 15, 2015 by support27

YES! Our housekeepers supply all of the necessary equipment with the exception of a vacuum cleaner as an effort to ...

How much does a House Cleaning Service actually cost?

April 15, 2015 by support27

Our house cleaning rates are based on the local and industry market as well as calculated for your convenience. We ...

What is included in your house cleaning services?

April 15, 2015 by support27

Please check out our Cleaning Services page HERE to review all of the details included in our house cleaning visits.

How do I book my first appointment?

April 15, 2015 by support27

To Book a House Cleaning appointment, please visit our Booking Page HERE or download the Launch27 mobile app and select “The ...