"CAUSE EVERY HOME NEEDS A LITTLE HELP!"


Got Questions? We've Got Answers!

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HOW DO I CREATE MY CHECKLIST?

Get started by choosing 1 of our 3  House Cleaning packages! After choosing the book now button, you will have the opportunity to choose from a variety of cleaning tasks within your home on our booking form, focusing on priority and overall budget.

LICENSED, BONDED & INSURED?

Of course! The Cleaning Girl is a fully licensed, bonded & insured House Cleaning Service. All of our housekeepers are vetted & certified through a series of security initiatives that allow our homeowners a peace of mind & overall protection for their home. 

CANCELLATION POLICY!

Things happen...we get it! Just an fyi, all appointments cancelled after 5pm for the next business day are subjected to $50 cancellation fee, which is shared with the housekeeper for her unexpected cancelled assignment.

DO I HAVE TO BE HOME?

Nope! We service so many homes where we've never even met the homeowner! Upon booking your appointment, you have the option of updating your checklist with access notes such as; adding a keybox onsite, setting up an alarm or garage code. 

HOW DO I PAY?

All house cleaning appointments are secured with a credit card on file.  The house cleaning charge is placed on hold at 7am on the morning of the appointment and then charged after the house cleaning has been completed. 

DO YOU BRING YOUR OWN SUPPLIES?

The Cleaning Girl is an Eco Friendly house cleaning company, therefore in order to prevent cross contamination we request to use the homeowner's personal vacuum cleaner. Your housekeeper will provide all of the other necessary supplies.